Privacy Policy
Last updated: December 14th, 2025
1. Introduction
At Slash.name ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1. Account Information
When you create an account, we collect:
- Email address
- Username (optional)
- Display name (optional)
- Profile image/avatar (optional)
- Authentication credentials (stored securely and encrypted)
2.2. Profile and Content Data
When you use our Service, we collect and store:
- Profile information (custom domain, password protection settings)
- Content blocks you create and publish
- Social media links and embedded content
- Newsletter subscriber information (if you use our newsletter feature)
- Team member information (if you use team features)
2.3. Payment and Subscription Information
If you subscribe to our paid plans, we collect:
- Subscription plan and status
- Trial period information
- Payment method information (processed securely through third-party payment processors)
- Billing history
2.4. Analytics and Usage Data
We automatically collect certain information when you visit our Service:
- Hashed IP addresses (for privacy protection)
- Device type (desktop, mobile, tablet)
- Browser type and version
- Referrer domain (the website that referred you to us)
- Profile views and link clicks
- Pages visited and time spent on pages
2.5. Communication Data
When you contact us or provide feedback, we collect:
- Feedback messages and suggestions
- Support requests and correspondence
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process your registration and manage your account
- Process payments and manage subscriptions
- Send you service-related communications (account updates, security alerts)
- Provide customer support and respond to your inquiries
- Analyze usage patterns to improve user experience
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations
- Enforce our Terms of Service
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1. Service Providers
We share information with third-party service providers who help us operate our Service:
- Supabase: Database hosting and authentication services
- Google: OAuth authentication (if you choose to sign in with Google)
- Payment Processors: To process subscription payments securely
- Email Service Providers: To send transactional and service emails
4.2. Public Information
Information you choose to make public on your profile (such as your username, display name, profile image, and published content blocks) is visible to anyone who visits your profile URL.
4.3. Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.
4.4. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit (SSL/TLS)
- Encryption of sensitive data at rest
- Secure authentication and password hashing
- IP address hashing for analytics data
- Regular security assessments and updates
- Access controls and authentication requirements
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
6.1. Access and Portability
You can access and download your personal data through your account settings. You have the right to receive a copy of your data in a structured, commonly used format.
6.2. Correction
You can update your account information, profile data, and preferences at any time through your account settings.
6.3. Deletion
You can request deletion of your account and associated data through your account settings. We will delete your information within 30 days of your request, except where we are required to retain it for legal or legitimate business purposes.
6.4. Opt-Out
You can opt out of certain data collection and processing activities:
- Disable analytics tracking through your browser settings
- Unsubscribe from marketing emails (transactional emails will still be sent)
- Remove your profile from public visibility by deleting your account
6.5. Objection and Restriction
You have the right to object to certain processing of your personal information and to request restriction of processing in certain circumstances.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. For detailed information about our use of cookies, please see our Cookie Policy.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our Service to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain security and prevent fraud
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law. Analytics data may be retained in aggregated, anonymized form.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.
We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Privacy Shield frameworks (where applicable)
- Other legally recognized transfer mechanisms
10. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell your information)
- Right to non-discrimination for exercising your privacy rights
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
13. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last updated" date
- Sending you an email notification (for significant changes)
- Displaying a notice on our Service
Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: slash.legal@cavecrack.com
Address: 443 Addison Ave, Palo Alto, California
Data Protection Officer: Available upon request
For data access, deletion, or other privacy-related requests, you can also use the data export and account deletion features available in your account settings.
